Do both properties have insulation on the hot water tank and pipes?
Insulating your hot water tank and pipes could save you money and prevents pipes from freezing in cold weather. Why am I paying more for my bill? Estimated readings and price changes will affect the cost of your bill. • Is your bill based on an estimated reading? If your bill is estimated you could be paying more for your gas and electricity than you should be. You can learn how to check if your bill is estimated. If your current reading isn’t estimated, check the reading on your previous bill. If it was estimated, it might have been too low which means your current bill might be more than you expected. Learn how to read your meter and provide us your reading so we can base your bills on the right amount of energy you’re using. • Have prices changed? We have a fair pricing policy and aim to keep our prices as low as possible. But we’ll let you know about any price increases. If you’re unsure when making a comparison, check the prices on your current bill with your previous bill. Our pr
