Do banks really need an E-Business strategy?
The Internet provides financial institutions with a significant challenge. Although the Internet has proven not to be the “new economy” that many of the experts had previously predicted, it is still a viable channel from transaction and information services for your customers. Banks must weigh the cost of entry and support of Internet services to the needs of the customers that will use the service. Defining the banks business objects for the Internet and combining this with the support of this channel and its integration into back office processing will provide the bank with realistic objectives for the services provided. ISI has experience in working with banks to determine an appropriate strategy for implementing, enhancing and/or supporting Internet services with backroom operations. There are two questions that become critical in the analysis of an Internet strategy.
