Do banks flout security norms on ATM ?
Naveen S. Garewal Tribune News Service Ludhiana, August 24 Banks in the city are allegedly flouting security norms with regard to the automatic teller machines (ATMs) that offer round-the-clock facilities, putting bank customers at risk each time they access the machine. Though the banks have adopted the ATMs on the pattern of banks in the West, not a single ATM in the region has a surveillance camera in the booths to record activities of those who enter. To top it all, banks are least bothered about the number of persons who get into the ATM booth at one time, exposing the clients personal identification number (PIN) to all present in the cabin. In the ICICI Bank branch at Feroze Gandhi Market, the ATM in charge found six persons inside the ATM booth while the security guard was away for lunch on Thursday afternoon. Similarly, HDFC and other private banks have put up two or more ATM machines in the same booth, creating a security risk. What the banks consider convenience for its custo
