Do auto insurance companies have special settlement guidelines for dui collisions?
The DUI does not matter in the claim. Below is the claims process: You call your insurance company or log in and report your claim online. We’ll ask you some initial questions and begin resolving your claim immediately. A claims representative will contact you — generally within two hours of reporting your claim — to answer your questions and schedule an inspection of your vehicle. Be sure to discuss any questions you have about deductibles, what’s covered or the repairs with your claims rep at this time. We’ll inspect your vehicle’s damage and provide an estimate for repairs. We’ll help you arrange vehicle repair service and towing if you need it. You can use a repair facility in your insurance company’s network of repair shops or our concierge level of claims service — one or the other is available, depending on where you live — and we can schedule the appointment for you when you report the claim. You also can select your own repair facility. If you need a rental car and your policy
