Do AR System support Standard Network Management Protocol SNMP?
At this time, Remedy solutions integrate with third part tools that utilize the SNMP framework. We support MAPI and SMTP interfaces out of the box. Remedy Email engine enables bi-directional synchronization with MS Exchange or any MAPI compliant Groupware. Current plans are for the next release of the AR System to include a SNMP agent for use in monitoring by cross-system tools.