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Do any insurance companies have particularly bad or good track records in handling policyholder claims?

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Do any insurance companies have particularly bad or good track records in handling policyholder claims?

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It is impossible – and unfair – to generalize. Personnel and management changes in insurance companies occur frequently and can result in an increase – or a decrease – in unfair claims handling practices. No one carrier can be labeled the most notorious; likewise, probably no major insurance company has been immune from legitimate bad faith litigation.

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