Do all telephone companies offer the service?
No. Providing DSL services likely involves additional investment by the phone company. To upgrade to DSL the incumbent phone company or a competitive local exchange carrier will need to install DSLAMs in all central offices where they plan to offer the service. In addition, the outside plant may require expensive upgrades for the service to work properly. As a result, the incumbent phone company or a competitive local exchange carrier may offer DSL, but not necessarily in all service locations. And, not surprisingly, DSL is often not offered in the most rural areas. If my telephone company is not offering the service where I want it, what can I do? You should first get others to request the service, too. If enough people want DSL the phone company may start offering it, because they can make a profit selling the service. A competitive local exchange carrier that doesn’t have major investments in infrastructure may also be able to offer services—provided they can make a profit on sellin
