Disappointing accommodations-can i ask for a refund?
I’d write a letter explaining the situation. Tell them you’re wary of them. Instead of asking for a refund, ask for your payment to instead be treated as a charitable donation. You’ll be getting a tax write-off and they’ll still have the money. It might not be the same as getting a refund, but at least it’s acknowledging that paying $125 for those conditions is really a donation.
I agree with the idea of writing a letter more to alert them that the accommodations were medically unsound, and that it makes you wary of further involvement with the organization in any capacity. Since the payment does seem to be more like a donation than a payment for services, asking straight-out for a refund seems a little awkward.
I’m sorry you and your wife had to go through that. But getting your money back won’t undo the discomfort your family endured those two nights, and it will be taking money away from an organization whose mission you hold dear. Instead, I would write a letter explaining the situation and how it makes you wary of participating in future MS Society events. I’m sure they don’t want to lose your support, so they may very well offer a refund or at least an adequate explanation.
