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Did the Download, Cached, or Web Start client fail to download?

April 26, 2017cached client download fail web

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Did the Download, Cached, or Web Start client fail to download?

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Posted

• Check the Download and Cached client troubleshooting checklist. • Check the Web Start client troubleshooting checklist. • Were you prompted with an unexpected message regarding a plug-in? If you are running Netscape 7.x browsers and the IBM Win32 1.4.0 JRE, you will be prompted to download a plug-in when you attempt to connect. To avoid this, upgrade your to V1.4.1. • Did the client receive an unexpected Host On-Demand login prompt? When using the HTML-based or Combined models, the Host On-Demand client defaults to prompting for a Host On-Demand user ID and password if the Deployment Wizard files are not received from the Web server, or if they are not received in the expected format. • Check that all the HTML files and all the /HODData/*.* files are loaded to the server. The HTML files must be in the publish directory, and the /HODData/ directory must be located under the Host On-Demand publish directory. • Make sure the /HODData and your HTML file names are spelled correctly and ha