Did NYSOFA and the Center for Development of Human Services (CDHS) consider administering the survey by telephone?
That is the approach employed by 211 and it is also a computer assisted/teleprompt process which eliminates the use of staff resources. A: A staff administered telephone survey was the initial approach considered but was later tabled/postponed due to reported variability in local staff availability and ability to administer the survey at this point in the program. This method will be revisited upon examination of findings from the pilot test of the self-administered format. Q: Are other format options being considered to accommodate cultural diversity and also persons with other kinds of disabilities (e.g. visually impaired)? A: Yes, these options are being considered for future state-wide implementation of the survey but not for the pilot test. • MISCC Update -Marcus Harazin, Deputy Director, Division of Community Services, NYSOFA • The MISCC subcommittee work was highlighted and a handout provided. Marcus indicated the state agencies that are involved in the MISCC. Commissioner Ritte
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