Data transfers are not working for me. Whats wrong?
A small percentage of people who have tried DiveLog have had trouble with their data transfers. The most likely cause is a poor electrical connection. Make sure the metal contacts on your dive computer are clean and dry. Use a pencil eraser or other mild abrasive to clean them. Don’t hold your dive computer during the transfer, set it down to avoid jiggling the connection. Another common problem is that the interface is not getting enough power. Many USB adapters do not supply enough power to run the circuitry in the Suunto serial iinterface. Make sure that your USB adapter is plugged directly into the computer or a powered hub, not into the keyboard or a bus-powered hub. If you still can’t transfer data after several tries, download the beta test version from this website and try that. If it still does not work, use the “Debug info” item on the “Computer” menu to display in detail what did happen during the transfer, and cut & paste that into an email message to divelog@actwin.com so
