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Data shows to have refreshed, but the legacy program is showing no Associate data. What is happening?

April 26, 2017Associate Data happening legacy program refreshed shows

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Data shows to have refreshed, but the legacy program is showing no Associate data. What is happening?

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• Try turning off the firewall or anti-virus programs on the computer before logging into to the Legacy program. • Open the Legacy program; click the cancel button when the login screen appears. Then click the Refresh button and enter your login name and password. • Go to Start>Control Panel>Add/Remove programs to remove the Legacy program. Once it has been uninstalled, restart and then install the program from the Success Guide CD.