Could someone who is shy and quiet still have good communication skills?
Communication skills simply do not refer to the way in which we communicate with another person. It includes many other things – the way in which we respond to the person we are speaking, body gestures including the facial ones, pitch and tone of our voice and a lot of other things. And the importance of communication skills is not just limited to the management world, since effective communication skills are now required in each and every aspect of our life. Shy and quiet are the words for keeping ourselves away from other but YOU CANNOT NOT COMMUNICATE. Yes, whether you interact or not you are always communicating with every one. You can watch the videos for Communication Skills on the following links.
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