Could our change model deliver a direct and tangible service to significant numbers of families and young people?
Yes, in a direct way through our online resource Contentbank.org, we evaluated a substantial amount of relevant quality information on the Web that could directly benefit a low-income community member. While Contentbank.org is directed toward librarians, community technology program staffers, and other “intermediaries,” the Web information is for both staffers and community members. Our content also demonstrates what “quality” looks like and allows others to emulate these excellent sites. Contentbank and our continuing research on content evaluation and creation has directly helped others develop content for underserved communities. One example is First Find, a Web site developed by a group of libraries in New York. This Web resource set out to be the premiere public library example of finding and evaluating content that was relevant and accessible to low-income users as described in The Children’s Partnership’s research. First Find has been presented to the entire American Library Ass
