Could I reduce my sales cycle and provide better service using Coherity s XML Database?
Large companies, by nature of growing from small companies, end up with many customer touch point applications. It is not uncommon that the information about customers ends up in a wide variety of systems: service contracts, supply purchases, support calls, etc. Each of the legacy systems is good in supporting customers for that specific activity. However, as competition heats up, it becomes very important to gain visibility across the extended enterprise to this customer touch point data. Since Coherity s XML Database makes it easy to index and search data that has different structures, it is possible for each department to have different schemas and still participate in this solution. The net result is that the common, searchable interface can be deployed in 1/10th the time. This helps deliver higher value to the customers sooner and at a lower cost and with less disruption to existing systems.
