Could I receive counselling via telephone and/or internet?
Traditionally, counselling is a “face-to-face” process that offers a controlled environment that ensures confidentiality. However, the telephone and internet services could provide a setting for the initial intake, that is, demographic information and a brief statement about the concern/problem. (It is envisioned that, later, with the recruitment of additional technology and resources, clients may be able to receive counselling via instant chat or email.
