Cost management and leadership: the ethical high ground: what comes to mind when you think of cost management?
Usually efficiency, belt tightening, and doing more with less. Such talk inevitably makes staff anxious. Managers everywhere know the drill on cost management from this perspective. In a departure from tradition, however, managing cost can also be viewed as an opportunity to improve =0) || (navigator.userAgent.indexOf(“WebTV”) >= 0)) { document.write(”); document.write(”); } //–> operating performance by taking the healing ethic seriously. What does this mean? The healing ethic, as Hippocrates viewed it. enshrines the idea of first do no harm, benefit only. The mission, vision, and values of most healthcare organizations suggest caring about patients. Although all healthcare organizations will say they care about patients, too many of them are planned, organized, staffed, directed, and controlled around the schedules, expectations, and needs of physicians and employees. This is an operations perspective, not a marketing perspective. The marketing perspective asks the customers–pati
