Contact names are getting listed twice in my address book, even though the contact list that it is based on has no duplicates. Why?
It is creating one listing for a SMTP e-mail type and one for the FAX e-mail address. All versions of Outlook do this. This is expected behavior. These aren’t duplicates. Outlook considers fax numbers to be valid electronic addresses, since there are many client and server-based component applications that can use such addresses. One method to hide fax numbers from the address book is to prefix the fax number with one or more letters (e.g. B for business fax, H for home, O for other). If the fax number begins with a letter, Outlook won’t show it in the address book.
