Claims are not transmitting through CDAnet. What should be done?
Contact CDAnet to confirm your start date, office number and unique number. Contact the appropriate network, depending on which carrier is not transmitting. If the network has not received your claim, contact your software vendor for support. ITRANS users may access the ITRANS web portal to check on the status of a claim, or call the ITRANS help desk at 1-866-788-1212. Note that ITRANS users can also temporarily allow their software vendor to access the ITRANS transmitted claims status information page to assist in problem resolution.
