Checking vendor references is a recommended part of a vendor evaluation process in procurement (RFP). Is there a way to quantify reference check results in the final vendor evaluation?
To quantify and compare the results of reference checks, they need to be driven by the buyer (less free form, more prescribed). This requires having prescribed: interview questionnaires, process and buyer team training. This implies that the results of the reference checks will be allocated points in the overall evaluation score card. The same answer should apply to vendor site visits.
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