Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

Charts appear in black and white (or only 4 colors)?

April 26, 2017appear Black charts colors white

0

Posted

Charts appear in black and white (or only 4 colors)?

1 Answer

0

Posted

Solution 1 : We use a third party graphing utility that seems to have some problems creating charts on some Windows systems using a 32 bit color resolution. The only solution for this problem has been to reduce the color resolution for the server so that it creates valid charts for the end users. Solution 2 : On some systems, switching to a JRE 1.5+ may solve the problem. See details in previous question.