CCNows refund policy does not state a fixed time frame when the Online Shopper is allowed to return a product for a refund. Why is this?
CCNow prefers to let our clients set the amount of time allowed for Online Shopper refunds. This period should be at least 30 days. If possible, we would prefer to see an allowance of 90 days. If an Online Shopper wants to return a product after your refund period has expired, we ask that you work with the Online Shopper to try to ensure their satisfaction if possible.