case the insured is admitted to a non network hospital ?
It is important that the insured maintains all the original documents like doctors diagnosis, doctors recommendations for X-ray, blood tests etc, original discharge card, bills for which payment has been made, X-Ray plates along with x-ray reports, blood tests reports etc. These documents along with duly filled up claim and a copy of the health card card form needs to be submitted to the TPA at the earliest. It is advisable that you inform the TPA at the time of the admission of the patient in the hospital. It is advisable to purchase a policy through a broker as he shall quickly assist the client claim settlement.
