Can’t I just buy extra services with the money?
A. Your Direct Payment has been calculated to cover the cost of the services detailed in your care plan. If the hours no longer meet your needs it is important that your Care Manager is informed so that your circumstances can be properly reassessed. If you buy extra services without their knowledge, they will not be aware of your current needs. Money may build up in the account if you have been in hospital or away from home. We need to recover the extra money so that we can continue to offer services to meet the needs of others.