Can you send my international order via regular surface mail or basic air mail service so as to save on the shipping expense?
We don’t offer less expensive international shipping rates based on using non-premium services such as surface mail or basic air mail because these less expensive services, while they offer savings, unfortunately don’t provide tracking and tracing or insurance for our shipments. Basic surface or air mail can also take up to several months for our shipment to reach our customer, and if the shipment goes missing, there is no way for us to trace or track or find the shipment. For this reason, all of our international shipments are sent via premium international courier services such as FEDEX, Purolator or Expresspost so that our products will be delivered quickly and reliably, and can be traced/tracked/verified if necessary.