Can you provide data to Plan Sponsors as to participants utilization of the optional web based service and their implementation of the advice provided?
Yes. We provide regular reports that include all utilization data including average number of visits per participant per quarter and average session time. Because the web site is only an optional adjunct to the primary delivery system, we expect average session times to be far less than others who rely primarily upon the web site to deliver their service. This will prevent the loss of productivity that often occurs with these other services, especially during the roll-out phase.
Related Questions
- What happens if I exceed the number of minutes available under my UCSD service plan? What about excess data charges for e-mail and document downloads, etc.?
- Can you provide data to Plan Sponsors as to participants utilization of the optional web based service and their implementation of the advice provided?
- What happens to SDB Plan coverage if a participant becomes employed in the Public Service?
