Can you explain the different strands of business within Chartwell?
A. Chartwell is centred on financial advice primarily. We have a face-to-face advisory business where we try to look after individuals’ [investment needs], for example, pensions they wish to invest in. Most of our clients are between 55 and 73-years-old. We have 22 registered individuals who see clients, both corporate and individual. We have a mortgage broker business in Bristol. It is a telephone-based operation, with loan sizes of £350,000 and upwards. We have the direct side of our business, which is Chartwell Direct. A part of that is the investorcentre.com. It allows clients to put their mutual funds in one place, find out about funds they invest in and get performance data. It is for self-motivated investors. We repay 50% of trail commission to clients who use investorcentre. Clients can also ring us about a fund they want to invest in and we will do the transaction. There is no initial charge. We have about 40,000 clients who contact us through non-advice services. We have abou
