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Can you download data from HelpDesk to an Excel spreadsheet?

April 26, 2017Data download Excel helpdesk spreadsheet

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Can you download data from HelpDesk to an Excel spreadsheet?

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Yes. All data can be downloaded in an Excel spreadsheet from within the solution. This service is included once you begin using bigWebApps HelpDesk. Also within the application there is an export feature that allows you to export ticket and asset data into any product that supports XML.