Can work measurement resolve contested situations, differences of opinion?
Yes. There may be a difference of opinion about workloads between union and management, or just an internal difference in a company which objective work measurement by an outside consultant can define. 8. Is work measurement just for the production floor? Not at all. Time study, time and motion study, work sampling, and methods study are just as effective in the office, the lab, the maintenance shop, the field, customer service, and the warehouse as on a production floor. Just about anywhere your organization had a presence. 9. Are incentive systems useful to increase motivation and performance? Yes. From my experience, incentives are effective motivators because most people go to work for money in the first place, and incentives offer an opportunity for them to increase their pay by their own efforts both physical and mental. Incentives also cause a company to pay closer attention to labor performance, to measure it and relate it not only to costs but also to output, and calendar perf