Can we use our existing merchant account with the Acceptiva service?
No, you need an “online” merchant account to accept transactions online. There are many types of merchant accounts. A standard “over the phone” or “swipe machine” type merchant account is very different from an “online” merchant account and cannot be used “online” because transaction processing rates vary according to how much donor information is gathered for a transaction i.e., more information is gathered “online” than “over the phone”. As such, just having a merchant account is not enough; your organization must have an “online” merchant account acquired through Acceptiva to use the Acceptiva service.
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- Can we use our existing merchant account with the Acceptiva service?
