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Can we leave a message for a patient on their voice mail/answering machine?

April 26, 2017leave Machine mail message patient Voice

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Can we leave a message for a patient on their voice mail/answering machine?

1 Answer

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Yes, the practice of leaving messages on the patient’s voice mail/answering machines is appropriate unless the patient has requested and the health system has agreed to a restriction in this area. The minimum necessary information should be left in the message with thoughtful consideration to patient confidentiality.