Can VQManager generate email alerts?
When something goes wrong with the call quality, it is important that the administrator is alerted on the same in order to initiate some corrective action. VQManager can generate alarms when a particular vital parameter goes beyond a particular value – for instance, number of incomplete calls going beyond a particular value. You can specify the criteria based on which the alarms are to be generated and VQManager can be configured to send email alerts whenever an alert is generated. For more details refer to Proactive Notifications that VQManager provides.
