Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

Can VOXenter be used without a call center sub center?

April 26, 2017Call center center sub Used VOXenter

0

Posted

Can VOXenter be used without a call center sub center?

1 Answer

0

Posted

No, VOXenter only controls the incoming calls, using the sub center’s switching functions. It can not be applied separate; it can not handle incoming main lines and extensions. VOXenter operates on one or more extensions of the sub center, and puts incoming calls through to the proper place.