Can VoIP provide cost savings?
Yes, potentially, but each scenario is different and requires careful consideration. VoIP stands for Voice over Internet Protocol. There are generally five areas of VoIP to understand which are as follows: 1. IP trunking – linking of sites so that they are acting ‘as one’. 2. IP extensions – the use of one data outlet per desk (your telephone connects to your data cabling and your PC connects to the back of your telephone). This potentially reduces costs for businesses faced with re-cabling or new cabling. 3. Home or remote working – broadband users can log on to the company telephone system via the Internet. In some instances functionality is identical, as if the user is actually in the office. 4. Accessing carrier VoIP networks for routing calls to all destinations – there are a number of companies (e.g. Skype) offering such services. Whilst these are ideal for constant one-to-one conversations between registered users, the practicalities are currently a little cumbersome, although t
