Can virus updates be downloaded from home?
Yes. The machine must have connected at least once from within the DOE network to receive the policies and tasks and get the upgrade to VirusScan 8.0i. Once you have verified that VirusScan 8 has been installed and you have the latest updates, the Agent will work form outside the DOE network as well. If there is a problem, users may call the Telephone Tech Support from Network Associates in order to resolve issues with McAfee products that NSSB has purchased. Telephone Number: 1800-722-3709 You will need the Grant Number: 913336-NAI This Grant Number is licensed to the State of Hawaii, Department of Education • Are these computers affected by the release of Vista? • These computers have been installed with Windows XP and MS Office 2003 Standard Edition, as we recognize that there are Vista Compatibility issues on certain DOE applications. Note that these computers are purchased with free option to upgrade to Vista and MS Office 2007, although because of the known compatibility issues w
Yes. The machine must have connected at least once from within the DOE network to receive the policies and tasks and get the upgrade to VirusScan 8.0i. Once you have verified that VirusScan 8 has been installed and you have the latest updates, the Agent will work form outside the DOE network as well. If there is a problem, users may call the Telephone Tech Support from Network Associates in order to resolve issues with McAfee products that NSSB has purchased.
