Can users enter requests directly into Relais?
Relais customers can make the Relais Access web forms available to their users. Via Relais Access, a user may login and submit a request for an item. The request flows directly into Relais for processing. Relais sends the user a confirmation e-mail that may be filed away for future reference. The Relais customer can customize the outgoing e-mail to suit local requirements. A wide range of configuration options are available so that Relais customers may tailor the look and feel of the Relais Access web forms to suit specific needs.
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