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Can unused funds in my forwarding reseller account be refunded?

April 26, 2017account forwarding funds refunded reseller unused

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Can unused funds in my forwarding reseller account be refunded?

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Once a URL redirection account has been activated or renewed, funds use to activate/renew are not refundable. Unused funds in a forwarding reseller account will be refunded 60 days after receipt of request and are subject to a 10% processing fee.