Can the workings of a “lean organization” that demands quick, cost-effective adaptability be compatible with the methodical, disciplined processes required by ISO 9001?
Forward thinking managers that truly understand the principles behind both concepts recognize that only a structured and disciplined approach, such as that provided by an ISO 9001 management system, will allow them to successfully create a transformation within an organization. ISO 9001 clearly indicates that a management system is to be designed and implemented in such a manner as to meet the distinctive needs of the organization and its particular objectives, products, services, processes and practices. The decision to implement new techniques into the organization, that may or may not be addressed by ISO 9001, should be considered and incorporated into the formal management system as deemed most appropriate. The incorporation of these techniques into the formal management system ensure their implementation and continuity and provides for periodic monitoring so that management may evaluate ongoing effectiveness. An ISO 9001 management system is ideally suited to effectively implement
