Can the Volunteers be Trusted? Are They Trained?
[X] Close All volunteers can be trusted. They are screened and trained by the IRS. Each volunteer must complete detailed training and pass a test before they can start preparing taxes. Volunteers don’t hold on to any of your personal information. Any paper generated during the preparation process is shredded on site. Electronic information is immediately forwarded on to the IRS and State Tax Commission. Nothing is kept on the computers. Taxpayers are allowed to keep their documentation for their records.