Can the University release student information to a collection agency when a student has outstanding accounts?
Yes. The Act allows disclosure for the purpose of collecting a fine or debt owed by an individual to the University. The University should release only that information needed to enable the collection agency to do its job. This would likely mean name, home address and telephone number and, if the student is working, business address and telephone number, as well as the amount owing and the reason.
Related Questions
- Can the finance department of an institution disclose student information to a collection agency when a student has outstanding accounts with the institution?
- By what authority can the finance department release student information to a collection agency when a student has outstanding accounts?
- Can the University release student information to a collection agency when a student has outstanding accounts?
