Can the time limit for filing a complaint be extended?
The 15-day time limit to file a complaint is a strict one. In order to ensure that a complaint reaches the Tribunal within the 15 days, a complaint should be sent by e-mail or fax*. An extension of the deadline for filing a complaint may be requested in exceptional circumstances where the Tribunal finds that it is in the interest of fairness to do so. For example, an extension was granted in a case where the complaint was received by the Tribunal seven days after the complaint period closing date, but was later proven to have been mailed four days before the deadline. *It is important to note that the PSST Regulations require a hard copy of the complaint with the complainants original signature.
