Can the Test Question feature secure my funds or delay payment of a transaction?
The “Test Question” feature in the Western Union® Money Transfer service is designed for situations where the receiver does not have proper identification (e.g. his or her wallet and identification have been stolen). It should never be used as additional security to time or delay the payment of a transaction. In many locations, Western Union Bank will pay the receiver whenever the receiver shows proper identification, even if the receiver does not know the answer to the test question.
