Can The SHeD Help If I Forget My User Name Or Password?
No, unfortunately the SHeD has no way to know your user name or your password. Most email programs do have a help section or a link that will help you remember your password if you forget it. This is where the security questions come in. When you are filling in your email registration form, it should ask you for a security question. This is a way to verify that you are who you say you are, in case you forget your password. For this reason, it is good to use something easy to remember, such as mother’s maiden name or pet’s name, etc.
