Can the performance of each clinic or service be charted?
Yes they can. The Waiting and Serving time for each Ticket number is recorded and can be analysed in several manner. These reports can be presented in a Daily, Weekly and Monthly format. • Would I be able to know who is manning a counter or clinic? You will be able to see a real-time log in list of all the queues. From that list, the name and ID number of the Clinic or Counter staff can be seen. Such information is also captured in the Reports. • In my hospital, we do not use the digit ‘4’ in numbering our clinics; instead, and alphabet ‘A’ is used as a suffix. Can system accept a clinic number that is alphanumeric? The system is designed to accept only an ‘A’ suffix to address precisely the situation you described. A fully alphanumeric system can be implemented upon request.
