Can the Oklahoma Insurance Department assist me with complaints about self-funded health care plans?
Self-funded health care plans are usually administered by third party administrators or insurance companies. The Oklahoma Insurance Department has authority over third party administrators and licenses such entities; therefore, we may be able to assist you with some problems by contacting the third party administrator. To access the Oklahoma Insurance Department complaint form, click here https://www.ok.gov/oid/assistance/request.php. What is a third party administrator? A third party administrator is a person or organization that processes claims and may perform other administrative services in accordance with a service contract. What if the third party administrator is not the problem? If the problem is not with the third party administrator, you may have appeal rights under the Federal Employee Retirement Income Security Act (ERISA) and you may wish to contact the U.S. Department of Labor. How to contact the U.S. Department of Labor: U.S. Department of Labor Employee Benefits Securi
