Can the new system provide lower total cost of ownership (TCO)?
Often the latest upgrades are easier to maintain than prior versions — they have tools for improved manageability, they are faster and require less hardware. They could be licensed differently, too, which leads to lower support and administrative costs. For TCO to be lower, look for the following savings: • Less server hardware required to host the application • Smaller database size • Fewer development/test staff members needed for application customization/integration • Lower application software annual maintenance and support fees • Lower application/database administration and support costs • Lower IT operations and fewer support staff members managing the infrastructure • Avoidance of consulting and professional services/mission critical support fees • Lower bandwidth consumption • Can the new system provide streamlined business processes? New capabilities are provided with system upgrades, helping to streamline and automate additional business processes or share data to optimize
