Can the manager adapt to changes in the workplace?
An employee at a large healthcare organization tells of a supervisor who had no idea how to use the latest technology the organization had purchased. She was constantly looking to subordinates, many several years her junior, for explanations and help on tasks that many in her department viewed as necessary and simple steps to effectively operating the department. Her inability to master the technology and her unwillingness to learn, soon caused massive disruption in her department. Equally disturbing are managers who are hesitant to embrace change a constant in todays workplace. Managers who cant adopt new approaches when needed and who have a pessimistic attitude toward change, hurt not only their departments, but also their organization as a whole. Does the manager have the ability to build and lead a team? To develop and retain valuable employees, managers must create a positive work environment. However, according to the Healthcare @Work study, many managers fall short in this area