Can the insurance company report claims to the C.L.U.E database that are closed without payment?
If those claims were reported to the company as a claim (not merely an inquiry about possible coverage) and subsequently denied, it would not be considered contrary to current law to report the claim to C.L.U.E. C.L.U.E. has instructed insurers not to report inquiries about possible coverage. Where to Go for Help If you have a specific complaint about your insurance, refer it first to the insurance company or agent involved. If you do not receive satisfactory answers, contact the Office of the Commissioner of Insurance (OCI).
If those claims were reported to the company as a claim (not merely an inquiry about possible coverage) and subsequently denied, it would not be considered contrary to current law to report the claim to C.L.U.E. C.L.U.E. has instructed insurers not to report inquiries about possible coverage. Where to Go for Help If you have a specific complaint about your insurance, refer it first to the insurance company or agent involved. If you do not receive satisfactory answers, contact the Office of the Commissioner of Insurance (OCI). For information on how to file insurance complaints: (608) 266-0103 (In Madison) or 1-800-236-8517 (Statewide) Mailing Address Office of the Commissioner of Insurance P. O. Box 7873 Madison, WI 53707-7873 Electronic Mail ocicomplaints@wisconsin.gov Please indicate your name, phone number, and e-mail address. OCI’s World Wide Web Home Page oci.wi.gov Deaf, hearing, or speech-impaired callers may reach OCI through WI TRS. For your convenience, a complaint form is in
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