Can the insurance adjuster make me select an auto collision repair shop from a list of “approved” shops?
It is not legal for an insurance company to require that you take your business to any particular auto collision repair facility. Although they can “recommend” some auto body shops, the insurance adjusters CANNOT REQUIRE you to use a specific repair facility or to select from a list of their “preferred” shops. That is a practice called “steering”, and if you take exception to it, you can report the adjuster to your state insurance commissioner. You, the consumer, have the right to use any licensed repair facility that you choose. You cannot be forced to take your vehicle to any particular auto collision repair facility. You may choose your own place, but then there may be consequences that you may not like, as explained below. “Preferred Shop”, “Approved Shop” or the like explained On the other hand, there is nothing wrong with listing those shops that are pre-qualified by the insurance company to write its estimates, and, as you will see below, there could even be advantages to using
Related Questions
- Who wins in a dispute between my auto collision repair expert versus the insurance adjuster and his appraiser regarding what to repair and how to replace parts?
- MY INSURANCE COMPANY SAID I SHOULD USE AN APPROVED REPAIR FACILITY OR REFERRAL LIST. DO I NEED TO USE THE INSURANCE COMPANIES REPAIR FACILITY ?
- Can the insurance adjuster make me select an auto collision repair shop from a list of "approved" shops?
