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Can the help desk software use Windows Users and Security?

April 26, 2017help desk security Software Users Windows

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Can the help desk software use Windows Users and Security?

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WebCISS Help Desk software integrates Windows ADSI/LDAP security, so that you can easily synchronize your existing user details for both support staff and requesters into the system. This allows users to bypass having to login twice (once into Windows and again into WebCISS). Using Windows Security, it grabs their details from their Windows login and logs them straight in. This also saves a lot of time in setting up your staff and requesters, as the process is a simple click of a button.